Operations
What is operations?
A career in operations offers the opportunity to work at the heart of a business, ensuring processes and the business run smoothly. People who work in operations support the day-to-day functioning of systems, financial transactions and internal controls across the business.
At a foundation level, an operations professional will:
Oversee and execute key operational workflows such as transaction processing, cash management, reconciliations, onboarding tasks and ensuring that internal systems are updated accurately and on time
Monitor key operational risks by performing checks, reconciliations and control activities. This could include reviewing transaction breaks, identifying process issues and escalating irregularities
Work closely with internal teams and external stakeholders to ensure smooth and timely execution of operational tasks
Support process improvements, system enhancements and efficiency initiatives, helping the business operate more effectively and securely
What job opportunities are there in Jersey?
There are a variety of roles in operations, roles typically span areas such as:
- Payments
- Client onboarding
- Data operations
- Treasury and cash management
- Middle office operations
- Transaction processing
- Internal processes/communications
What skills do I need?
Working in operations is a detail-focussed and process-driven role, so technical and soft skills are essential.
Firms in Jersey often highlight the following skills when hiring Operations professionals:
- Strong administration and organisation skills
- Accuracy and attention to detail
- Excellent communication and teamwork skills
- Problem-solving skills
- Integrity
- Confidence using financial software and data systems
Professional accreditations can be valuable whilst working in an operations role, and many employers will support employees working towards relevant qualifications. Common qualifications could include:
What should I do next?
Opportunities Page
If you are ready to start your career in operations, you can explore current opportunities on our vacancies page.