Senior Operations Administrator, Fund Operations

What is the opportunity?

The securities operations department provides custody and settlement services for clients of RBC in the British Isles. You will be part of the Fund Operations team responsible for submitting trade instructions to various fund managers and agents for clients across the organisation.

The successful candidate will be involved in running daily control reports, confirming trade instructions with funds, managing the in-house database of fund information, and overseeing the transfer workflows relating to client instructions. They will also be responsible for ensuring client trades and queries relating to these are processed in good time.

What will you do?

Ensure that fund documentation relating to client instructions are accurately completed and submitted to fund managers within defined service level agreements.

Ensure that the digital workflow of client instructions is accurately completed within defined service level agreements.

Support the team in monitoring outstanding fund trades and chasing contract notes where required.

Assist with the fund acknowledgement process and monitor all outstanding trades ensuring we maintain defined service level agreements.

Escalate any issues arising from instructions being chased to Assistant Manager/Line Manager.

Support with any AML requirements for new Fund Placements and ongoing nominee holdings.

Support all team members to ensure all allocated work is completed in a timely manner with high standards being maintained.

What do you need to succeed?
Must-have

A working knowledge of Hedge Funds and Unit Trust funds

Client focus mindset to ensure that all client queries/enquiries are dealt with in a professional manner, within the defined time frame.

Ability to work to tight deadlines.

Possess good interpersonal skills to allow for a good relationship with external and internal contacts.

Should be proficient with investigating and have good problem-solving skills to be able to resolve queries and initiate solutions using own initiative.

Nice-to-have

Knowledge of Securities Operations an advantage. A good understanding of other operational areas would be beneficial, however full training will be provided.

CISI Qualifications.

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.

Leaders who support your development through coaching and managing opportunities.

Opportunities to work with the best in the field.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

A world-class training program in financial services.

Flexible and Hybrid working options fully supported.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.