Assistant Manager, Banking Client Documentation Team

What is the opportunity?

We’re looking for a talented Assistant Manager to join our Wealth Management Banking, Credit, and Custody team. This role is perfect for someone passionate about client-focused documentation, communications, and compliance with regulations. Ensuring we meet regulatory standards while delivering exceptional service aligned with RBC’s values. 

What you will do?

You’ll be at the heart of client engagement and regulatory integrity, shaping how we communicate with our clients and ensuring we stay ahead of compliance requirements. Here’s how you’ll make an impact:

• Content & Documentation Support – Refine and update product literature (e.g., application forms, terms, factsheets) to ensure clarity and compliance. Lead the creation of new client materials that reflect our commitment to quality.
• Communication Support – Draft clear, client-friendly communications (regulatory updates, product changes) and streamline templates for efficiency. Coordinate mass mailings and approvals seamlessly.
• Compliance & Governance – Be our Consumer Duty champion, ensuring fair value assessments and adherence to regulations like PSD2. Spot risks early and keep our operations airtight.
• Operational Excellence – Maintain workflows, procedures, and records, while collaborating across teams to deliver cross-departmental projects.
• Stakeholder Collaboration – Engage with Compliance, Legal, Marketing, and operational teams in approval forums, ensuring alignment and smooth execution.

What do you need to succeed?

Must-Have

• Proven experience in financial services documentation, compliance, or communications.
• Strong grasp of regulatory frameworks (e.g., Consumer Duty, PSD2).
• Exceptional writing and editing skills—turning complex info into clear, compliant materials.
• Project coordination and stakeholder management prowess.
• Discretion with sensitive information.

Nice-to-Have

• Professional qualifications in compliance, legal, or financial services.
• Familiarity with wealth management or banking products.
• A knack for workflow optimization and process improvement. 

Ready to Make a Difference?

If you’re passionate about compliance, clear communication, and client excellence, we’d love to hear from you!

What’s In It for You?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team

Agency Notice

RBC Group does not accept agency resumés.  Please do not forward resumés to our employees, nor any other company location.  RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.