Manager, Operational Risk

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Overview

Royal Bank of Canada (Channel Islands) Limited
Type: Permanent
Sector: Compliance, Wealth management
Reference: R-0000169286

What is the opportunity?

Shape the Future of Risk in Wealth Management.

We’re looking for a dynamic Operational Risk Manager to join our Wealth Management Europe (WME) team. This isn’t just a role-it’s a chance to be a strategic partner in building industry-leading risk practices that empower sound decision-making. Here, you’ll dive into operational risk events, issue management, and control frameworks, turning insights into action. With a focus on annual RCSAs, risk appetite, and KRIs, you’ll collaborate across teams to strengthen our risk culture.

This is a permanent, full-time role and requires 4 days in the office at our Jersey office.

What you will do?

Lead and inspire: Guide stakeholders to implement cutting-edge risk frameworks.

Drive impact: Turn risk events into thematic insights that sharpen our controls.

Shape strategy: Partner with senior leaders to align risk practices with business goals.

Innovate: Champion fresh ideas to streamline processes and elevate standards.

Risk Reporting & Resilience:

  • Lead KRIs, thematic reviews, and risk appetite metrics to inform strategic decisions.
  • Partner with 2LoD/central teams to validate data and ensure regulatory alignment.
  • Strengthen risk resilience during change (e.g., transformations, regulatory shifts) by identifying control gaps and mitigation strategies.

What you will need to succeed?

Must-Have 

  • Proven Relationship builder: Experience in fostering trust and driving growth through strategic partnerships.
  • Deep Risk expertise: Hands-on experience with RCSA, issue management, risk events, and reporting in financial services.
  • Storytelling Skills: The ability to turn complex risk data into clear, compelling narratives.
  • Creative problem-solver: A knack for tackling challenges with innovation and pragmatism.
  • Skilled Balancer of Competing Demands: Thrive in a fast-paced environment with competing priorities.
  • Fraud & Change Risk Expertise: Proven experience managing fraud risk and operational risk within change initiatives.

Nice-to-have

  • Certifications like CISI, ICA, or IRM, or a background in finance/data
  • Familiarity with RBC’s global/UK organizational structure.

At RBC, we’re not just colleagues-we’re a community committed to growth, impact, and mutual success.

Ready to Take the Next Step?

If you’re passionate about turning risk into opportunity, we want to hear from you!

What is in it for you?

We thrive on the challenge to be our best – progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper.  We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • Opportunities to work with the best in the field.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

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